Should you wish to provide feedback or file a complaint about our services, please contact: 1-800-345-0444 or customer.service@palairlines.ca and we will respond to you shortly.
You may also file a complaint with the Canadian Transportation Agency, by visiting their website at: https://services.otc-cta.gc.ca/eng/air-travel-complaints
For all new regulation highlights, visit: https://otc-cta.gc.ca/eng/air-passenger-protection-regulations-highlights